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Family Services Specialist I/II (APS/AS)

# Position Information
## Job Description
NOTE: Based upon response to this posting, this position may be filled as a Family Services Specialist I or a Family Services Specialist II. Applicants are encouraged to provide a complete listing of work experience and qualifications on the application form.
A Family Services Specialist I represent entry level employees working under close supervision while being trained in program areas such as Adult Protective Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.
A Family Services Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
General work tasks include, but not limited to:
Interprets laws, policies and regulations as applied to specific area of responsibility; monitors, coordinates and administers specific programs as assigned; coordinates services within specific area of responsibility; interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems; informs clients of related service programs rules/regulations, and right to participate; presents cases to determine appropriate services and writes/implements service plans; provides case management services to monitor compliance; manages program waiting lists; tracks expenditures, prepares/submits budget estimates and ensures payment for services; completes necessary federal, state and local planning and reporting requirements; coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; conducts overall monitoring of programs in specific area of responsibility; serves as resource to clients and the community in area of expertise; and provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
## Minimum Qualifications
Some knowledge of: social work principles and practices; human behavior
and motivational theory; and social, economic, and health problems.
Skill in operating a motor vehicle and personal computer with associated software.
Demonstrated ability to: communicate effectively both orally and in writing;
interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client?s emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the
social work field.
Minimum of a Bachelor?s degree in a Human Services field or minimum of a Bachelor?s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Valid Virginia Driver?s License or ability to obtain one.
## Preferred Qualifications
Prefer BSW or MSW degree and a Commonwealth of Virginia Social Worker license.
Previous work experience with the Department of Social Services is preferred.
Prefer experience working with social work principles and practices. Previous experience working with Adult/Adult Protective Services.
## Special Requirements
All applicants are subject to a DMV/driving record check, and CPS and Criminal History Search. The investigation may include: fingerprint check(State Police,FBI); local agency checks; employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.
Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.
This position is covered under Code of Virginia ?63.2-1601.1 or ?63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.
## Special Instructions to Applicants
Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through this website. MAILED, EMAILED, FAXED or HAND DELIVERED APPLICATIONS and RESUMES WILL NOT BE ACCEPTED. You may bring a copy of your resume to leave with the panel if you are selected for an interview. This website will provide confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your RMS account for STATUS OF YOUR APPLICATION and this position. Applications MUST include complete work history, including periods of unemployment if applicable. Applicants MUST answer ALL electronic questions in this announcement.
# Contact Information
## Name
Dawn Riddle
## Phone
540-965-1780 EXT 261
## Email
dawn.riddle@dss.virginia.gov
## Address
110 Rosedale Ave Suite B
Covington, Va 24426
Working Title: Family Services Specialist I/II (APS/AS)
Role Title: Local-Classified
Job Open Date: 08/17/2018
Job Close Date: 08/31/2018
Open Until Filled: No
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No
Hiring Range: $30,000 (May be higher depending on qualifications)
Agency: Dept of Social Services - Local (765-01)
Location: Alleghany - 005
Position Number: 00003
Job Posting Number: 1041643
Type of Recruitment: General Public - G
Does this position have telework options?: No
Bilingual/Multilingual Skill Requirement/Preference: No
Job Type: Full-Time (Salaried)
Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1
Pay Band: 06


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